Updating of Name, DOB, DOJ, and DOR in PRAN Functionality for updation of Name, DOB, DOJ, and DOR for Govt. Subscriber in the PRAN Account are enabled at nodal office level in the CRA system - Procedural instructions issued
Cir. Memo. No. FIN02-14056/2/2021-F SEC-DTA Dated: 01/11/2024
National Pension System - Functionality for updation of Name, DOB, DOJ, and DOR for Govt. Subscriber in the PRAN Account are enabled at nodal office level in the CRA system - Procedural instructions issued - Reg
Ref:-
1. Cir. Memo. No FIN02-14056/2/2021-F SEC- DTA,Dated:09/08/2023 of the DTA.
2. Lr. No. FIN02-14056/2/2021-F SEC-DTA , Dated: 11/01/2024 of the DTA.
3. Mail received from Protean-CRA, Dated 03/09/2024.
Attention of all the District Treasury and Accounts Officers of District Treasuries in the State is invited to the reference in 1st cited, where this office has issued procedural instructions for modifying Name, Date of Birth, Date of Joining and Date of Retirement details of the NPS subscribers PRAN Accounts under GoAP. However, the said procedure was stopped by the Protean-CRA.
Further, the ProCRA vide reference 3rd cited has informed this office that, the functionality for updation / modification of Name, DOB, DOJ, and DOR of Government employees was enabled in the CRA system and the said facility can be utilized by referring to Standard Operating Procedure (SOP).
The process flow of new functionality enabled in the CRA system is as follows based on type of the request.
Name Change Request:
Type of Request: Name Change (Ex: Name Change from XXXXX to YYYYY)
The DDOs / Treasury Officers / PAOs are allowed to initiate the name change request duly uploading the following supporting documents at respective fields enabled.
- Self-attested gazette copy
- Self-attested POI (Proof of Identity) in old name c). Self-attested POI (Proof of Identity) in new name
- Extract of service register / records with new name
- Proof of bank account with new name
- S2 Form
Type of Request: Name change after Marriage
The DDOs / Treasury Officers / PAOs are allowed to initiate the name change request duly uploading the following supporting documents at respective fields enabled.
- Self-attested gazette copy/Marriage Certificate
- Self-attested POI (Proof of Identity) in old name
- Self-attested POI (Proof of Identity) in new name
- Extract of service register / records with new name
- Proof of bank account with new name
- S2 Form.
Type of Request: Corrections and other
The DDOs / Treasury Officers / PAOs are allowed to initiate the name change request duly uploading the following supporting documents at respective fields enabled.
- Self-attested POI (Proof of Identity)
- Extract of service register / records
- S2 Form
Name Change Request can be authorized accordingly;
- In case of Subscriber name change request is initiated by the DDO, the Treasury office / PAO office has to verify and after accepting the request, it has to be authorized at the DTA office.
- In case PAO/DTO nodal office has initiated change request directly, the DTA office has to authorize the same. If the uploaded supporting documents are not satisficed, the Treasury Office/PAO Office/DTA office can reject such request.
Modification in Date of Birth (DoB), Date of Joining (DoJ) and Date of Retirement (DoR)
The Treasury Officers/PAOs are further informed that, without Authorization at the DTA office, the CRA facilitates for modifying the following change requests .
The DDOs / Treasury Officers / PAOs are allowed to initiate DoB /DoJ /DoR change request duly uploading anyone of the below said documents as proof.
Request Type |
Modification in Date of Birth (DoB) |
Modification in Date of Joining (DoJ) |
Modification in Date of Retirement (DoR) |
Documents to be uploaded as proof |
i) Aadhaar Card (Containing DoB) ii) Voters Identity Card. iii) High School Mark Sheet (SSC Certificate) iv) Passport v) Driving License vi) PAN Card. |
I) Appointment Letter/Offer Letter II) Employee ID card |
I).Appointment Letter/Offer Letter II). Employee ID card |
If change request is initiated by the DDO, the Treasury office / PAO office has to verify and authorize the request in their logins. In case PAO/DTO office has initiated change request in maker login, the checker user of same office will take authorize the request.
In this regard, all Treasury Officers are instructed to follow the above said procedure for modifying/changing Name, DoB, DoJ and DoR details in PRAN Account of the subscriber.
Therefore, all DTAOs in the sate are requested to take necessary action to communicate these instructions to all the Divisional Sub Treasuries / Sub Treasuries / Drawing and Disbursing Officers under their jurisdiction.
Existing Process:
The subscriber intends to update any of the below mentioned details is required to submit duly filled and signed S2 form and supporting proofs to concerned DDO
- Name
- Date of Birth
- Date of Joining
- Date of Retirement
Post checking, DDO forwards subscriber details change request along with the documents to concerned PAO/DTO office for verification at PAO/DTO level and onward submission to DTA/Pr AO office.
Pr AO/ DTA office forwards the said request to CRA along with its letter. The same can be submitted either through physical mode or through email by way of scanned copies of documents duly sent through registered email id of PrAO /DTA).
At CRA end, the official verifies the documents provided and processes the subscriber details change request through maker/ checker concept if there is no discrepancy in the same. In case of any discrepancy, the same is informed to the concern Nodal office.
Revised Process:
The existing process involves submission of documents to CRA and processing of the same through CRA end through its login.
As the offices are engaged with its employees, it would be convenient if the said modification can be able to process by offices through their login at nodal office end.
In view of the same, a new functionality is developed wherein subscriber modification can get processed through office end.
The new functionality allows Nodal Office to Initiate Request, Authorize pending request and view request status for above mentioned four type of subscriber details in CRA.
- Name,
- Date of Birth,
- Date of Joining
- Date of Retirement
This functionality will be available in both CRA and NPSCAN website. The Matrix for above mentioned updation is as follows:
Flow Matrix for Name Change Request |
||
Request Initiation by |
Verification |
Authorization |
DDO |
PAO/DTO |
PrAO/DTA |
PAO/DTO |
- |
PrAO /DTA |
PrAO/DTA (User 1) |
- |
PrAO/DTA (User 2) |
Flow Matrix for (Subsequent) Name Change Request |
||||
Request Initiation |
Verification |
Authorization |
Authorization |
Authorization |
DDO |
PAO/DTO |
PrAO/DTA |
NPS Trust (User 1) |
NPS Trust (User 2) |
PAO/DTO |
- |
PrAO/DTA |
NPS Trust (User 1) |
NPS Trust (User 2) |
PrAO/DTA (User 1) |
- |
PrAO/DTA (User 2) |
NPS Trust (User 1) |
NPS Trust (User 2) |
Flow Matrix for DoB/DoJ/DoR Change Request |
||
Request Initiation |
Verification |
Authorization |
DDO |
PAO/DTO |
PAO/DTO |
PAO/DTO (User 1) |
- |
PAO/DTO (User 2) |
PrAO/DTA (User 1) |
- |
PrAO/DTA (User 2) |
Documents required for Subscriber Name Change:
(Allowed document type:- *.jpeg, *.jpg, *.png, or *.pdf format and size of each document should be between 2KB to 2MB.
Type of Request |
Name change |
Marriage |
Correction and Other |
Document to be uploaded |
Self-attested gazette copy |
Self-attested gazette copy / Marriage certificate |
Self-attested POI |
Self-attested POI in old name |
Self-attested POI in old name |
Extract of service records |
|
Self-attested POI in new name |
Self-attested POI in new name |
S2 Form |
|
Extract of service records with new name |
Extract of service records with new name |
|
|
Proof of bank account with new name |
Proof of bank account with new name |
||
S2 Form |
S2 Form |
Documents required for Subscriber Date of Birth: (any one from the list)
(Allowed document type-: .pdf,.jpg,.jpeg between size 12 KB to 5 MB.)
- Passport
- Driving License
- PAN card
- Voter ID card
- AADHAAR
- High School Mark sheet
Documents required for Subscriber Date of Joining: (any one from the list)
(Allowed document type-: .pdf,.jpg,.jpeg between size 12 KB to 5 MB.)
- Appointment/Offer Letter
- Employee ID card
Documents required for Subscriber Date of Retirement: (any one from the list)
(Allowed document type-: .pdf,.jpg,.jpeg between size 12 KB to 5 MB.)
- Appointment/Offer Letter
- Employee ID card
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